Terms Of Conditions

These Terms and Conditions ("Terms") govern your use of the ConnectMio mobile application and related services (the "App," "we," "us," or "our"). By accessing or using ConnectMio, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the App.

1. Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction, to use the App. By using ConnectMio, you represent and warrant that you meet this requirement.

2. Account Registration and Security

To use certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorized use of your account

You are responsible for all activity that occurs under your account.

3. Services Provided

ConnectMio offers tools and resources to support families affected by alcoholism. Features may include:

• Community forums
• Booking consultations with professionals (e.g., therapists, legal advisors)
• Emergency support features
• Secure messaging
• Resource libraries

ConnectMio does not provide medical or legal advice. Any professional services offered through the App are the sole responsibility of the third-party providers.

4. User Conduct

You agree not to:

• Use the App for unlawful or harmful purposes
• Harass, abuse, or harm other users
• Upload or share harmful, obscene, or misleading content
• Attempt to gain unauthorized access to the App or its systems
• Impersonate another individual or entity

We reserve the right to suspend or terminate your account for violations of these Terms.

5. Professional Services Disclaimer

ConnectMio is a technology platform that connects users to independent professionals. We do not employ or endorse these providers, and we are not responsible for their conduct, advice, or services. Use of any third-party provider is at your own discretion and risk.

6. Payments and Purchases

Some features may require payment. When you make a purchase:

• You agree to pay all applicable fees
• You authorize us or our payment processors to charge your payment method
• Fees are non-refundable unless required by law or expressly stated

7. Intellectual Property

All content, trademarks, logos, and software are the property of ConnectMio or its licensors. You may not copy, reproduce, or distribute any part of the App without our written permission.

8. Privacy and Data Use

Your use of the App is also governed by our [Privacy Policy]. By using ConnectMio, you consent to the collection and use of your information as described in the Privacy Policy.

9. HIPAA Compliance

When acting as a Business Associate under HIPAA, we implement appropriate safeguards to protect PHI. However, we are not responsible for the misuse of PHI by third-party providers. You are encouraged to review each provider’s privacy practices before engaging their services.

10. Termination

We may suspend or terminate your access to the App at any time, with or without notice, for any violation of these Terms or applicable law. You may also delete your account at any time through the App.

11. Limitation of Liability

To the fullest extent permitted by law, ConnectMio shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of data, profits, or goodwill
• Damages resulting from the actions of third-party service providers

Our total liability shall not exceed the amount you paid, if any, for use of the App in the past 12 months.

12. Indemnification

You agree to indemnify and hold harmless ConnectMio and its affiliates from any claims, damages, or expenses arising from:

• Your use of the App
• Your violation of these Terms
• Your interactions with third-party service providers

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes, and your continued use of the App after such changes constitutes acceptance.

14. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of [Insert State], without regard to conflict of laws principles. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.