Privacy Policy

Effective Date: 07/24/2025

Last Updated: 07/24/2025

Skyy Aesthetics PLLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Skyy Aesthetics PLLC mobile application and related services (“App”).

By using the App, you agree to the practices described in this Privacy Policy. If you do not agree with the terms, please do not access or use the App.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you create an account or use features in the app, we may collect:

• Name
• Email address
• Phone number
• Profile photo (if uploaded)
• Demographic information (e.g., age, gender, location)
• Appointment and consultation history

b. Health and Wellness Data

If you track your treatment progress or engage with AI-powered visualization, we may collect:

• Uploaded photos for simulation purposes
• Treatment preferences and outcomes
• Notes related to consultations or procedures

c. Payment Information

We collect transaction details such as:

• Payment method
• Billing history
• Logs of financial transactions

Note: Payment processing may be handled by third-party services; we do not store full credit/debit card details.

d. Device and Usage Data

We may automatically collect:

• Device type and model
• Operating system
• App usage data
• Crash logs and performance metrics
• IP address

e. Communication Data

• Emails or messages sent through the app
• Responses to feedback forms or support requests
• Notification preferences

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Schedule and manage appointments
• Deliver AI-based visualizations
• Provide personalized recommendations
• Send reminders, updates, and promotions
• Track treatment progress
• Process payments and provide receipts
• Improve app functionality and performance
• Respond to support and feedback requests
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data in the following circumstances:

• With Service Providers (e.g., cloud storage, email services, AI or payment platforms) to perform essential functions.
• With Medical Staff for the purpose of delivering care and guidance.
• With Your Consent, when explicitly authorized by you.
• To Comply With Laws, regulations, or legal requests from authorities.
• In the Event of a Business Transfer, such as a merger or acquisition.

4. Data Security

We implement technical and organizational safeguards to protect your data, including:

• Secure servers and encryption
• Role-based access controls

• Regular security audits

  • However, no system is 100% secure. Use the app responsibly and contact us if you suspect unauthorized activity.

5. Your Rights & Choices

Depending on your location, you may have rights to:

• Access or correct your personal data
• Delete your account or request data erasure
• Object to certain processing activities
• Withdraw consent where applicable

To exercise these rights, contact us at: contact@skyypllc.com

6. Third-Party Services

The app may link to third-party services (e.g., for payments or external educational content). We are not responsible for the privacy practices of those services.

7. Children's Privacy

The Skyy Aesthetics PLLC app is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.

8. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. Continued use of the app after changes indicates your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Skyy Aesthetics PLLC

Email: contact@skyypllc.com

Phone: (312) 219-3135

Address: 151 E. Decatur Street, Suite 202, Decatur, IL 62521