This Privacy Policy outlines how Final Moment, LLC ("Final Moment," "we," "us," or "our") collects, uses, stores, and protects personal data when users access the Final Moment website or app. Designed to help individuals preserve their legacy through secure digital storytelling and posthumous communication, Final Moment handles highly personal content. We take your privacy seriously and are committed to safeguarding the data you entrust to us.
When you create an account or use our website or app, we collect your personal information such as your name, email address, date of birth, and contact information. As you interact with the website or app, you may also upload media including videos, voice recordings, written messages, photos, and documents intended for future delivery. Additionally, you may provide details about your chosen recipients-those who will receive your messages after your passing.
Our system also gathers technical information about your device, such as the type of mobile phone or tablet you're using, the operating system, your IP address, and how you navigate through the website or app. These data points help us improve performance, ensure functionality, and support troubleshooting efforts. If you subscribe to a paid plan, payment data including transaction IDs and billing details may be processed securely through third-party providers, although Final Moment does not directly store your payment card information.
The personal and legacy data you share allows us to provide the services offered within the Final Moment Website or app. We use your information to manage your account, store and deliver content to designated recipients, and maintain reliable access to your uploaded materials. Your data is also used to send essential system updates, account confirmations, and delivery alerts related to your Final Moment settings.
We do not use your data for advertising purposes, nor do we sell or rent your information to third parties. Any engagement with external service providers-such as for cloud storage, secure payments, or technical diagnostics-is governed by confidentiality agreements and strict data protection protocols.
Your content is encrypted and securely stored using cloud-based infrastructure. We website or apply best practices to prevent unauthorized access, accidental loss, or corruption of data. These measures include encryption during upload and storage, secure login authentication, and restricted internal access. While we take all reasonable precautions, you acknowledge that no system is completely immune to data breaches or cyber threats. We advise keeping backup copies of especially critical files, though this is not required.
One of Final Moment's defining features is the ability to send your messages and materials to trusted individuals after your passing. You determine who receives what, and when. Once your passing is confirmed by an assigned contact or service provider, our system will initiate delivery according to your preset instructions. After content has been released, Final Moment no longer has control over how recipients use or share the information. You are responsible for selecting your recipients thoughtfully and clearly communicating your intentions in your recorded messages.
To deliver core functionality, we rely on carefully chosen third-party vendors. These partners may support payment processing, storage infrastructure, or performance monitoring. They are granted access only to the data required for them to perform their services and are legally bound to protect your privacy. If you interact with such services through our website or app, your data may be subject to their privacy practices in addition to ours.
You have full control over your content and preferences. Within the website or app, you can edit your profile, upload or replace content, manage message recipients, or delete files at any time. You may also request complete deletion of your account and associated data. Please note that once deleted, content cannot be recovered and any scheduled deliveries that have not yet occurred will be permanently cancelled. To request data access, modification, or deletion, you can contact our support team through the provided communication channels.
The Final Moment Website or app is intended for use by individuals 18 years of age or older. We do not knowingly collect or store personal data from minors. If we discover that a user under the age of 18 has submitted data, we will remove it from our system as soon as possible.
Your data will remain stored as long as your account is active or your subscription plan remains valid. After your death, your materials will be delivered to recipients as scheduled. If you cancel your subscription or stop using the website or app, we may retain your data for a limited time in case you choose to reactivate. Following this period, all materials will be deleted in accordance with our data retention policy.
In specific circumstances, we may be required to share your data in response to legal obligations such as subpoenas, court orders, or regulatory inquiries. We also reserve the right to restrict or remove any content that violates laws, promotes harm, or breaches our Terms of Use.
To enable core features, the website or app may request access to your camera, microphone, contacts, and storage. These permissions are used solely to allow you to record, upload, or assign content and recipients. Access is requested at the time of use, and you may modify permissions at any time through your device settings. Disabling certain permissions may limit specific website or app functionalities.
Final Moment is operated from the United States. If you access the website or app from outside the U.S., you agree that your data will be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your country of residence.
We may update this Privacy Policy periodically to reflect changes in technology, regulations, or our service offerings. If any significant updates are made, you will be notified through email or an in-website or app alert. Your continued use of the Final Moment Website or app after such updates constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please contact us at Email. We are here to support you and are committed to upholding your privacy as you build your legacy with Final Moment.