Privacy Policy

Effective Date:

At Mande Clan, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it.

1. Information We Collect

We collect the following types of information from users:

Personal Information: When you sign up or use our services, we may collect information such as your name, email address, phone number, and delivery address.
Order Information: Details of the products you order, including preferences for local stores and any special instructions.
Payment Information: We collect payment details such as credit/debit card numbers or other payment method information, which is processed by secure third-party providers.
Device Information: We may collect information about the device you use to access the Mande Clan app, such as IP address, operating system, and browser type.
Location Information: If you enable location services, we may collect your geolocation data to help fulfill your orders.

2. How We Use Your Information

The information we collect is used for the following purposes:

To process and fulfill your orders.
To communicate with you regarding your orders, deliveries, or customer support inquiries.
To improve our services, app functionality, and user experience.
To recommend stores or products based on your preferences and past orders.
To ensure compliance with local laws and regulations.
To send promotional messages or special offers (you can opt out of marketing communications at any time).

3. How We Protect Your Information

We take the protection of your personal data seriously and implement the following measures:

Encryption: Sensitive information, such as payment data, is encrypted using industry-standard protocols (e.g., SSL).
Data Access: Only authorized personnel have access to personal information, and we restrict access based on role and necessity.
Secure Storage: We use secure servers and cloud infrastructure to store your information and ensure it's protected against unauthorized access, modification, or loss.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: We may share data with third-party service providers who help us with payment processing, order fulfillment, and app functionality.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or to protect the safety, property, or rights of Mande Clan, its users, or others.

5. Cookies and Tracking Technologies

Our app may use cookies or similar tracking technologies to enhance your experience. Cookies help us understand how users interact with our app and allow us to improve functionality and services. You can control or disable cookies through your device settings.

6. Your Choices and Rights

You have the right to:

Access and review your personal information.
Update or correct inaccuracies in your personal data.
Request the deletion of your account and personal information.
Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Children's Privacy

Mande Clan is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it immediately.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review the policy periodically to stay informed of any updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Mande Clan

Email Address: orders@mandeclan.org

Phone: (743) 447-8990

Address: 3184 Packard St. Ann Arbor, Mi. 48108