Privacy Policy

Last Updated: 05/08/2025

We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our mobile application and related services. By using our app, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

• a. Personal Information

  • Name, email address, contact number
  • Language preferences
  • Subscription and billing details
  • User support inquiries

• b. Sensitive Health-Related Data

  • Medical terms or phrases searched within the app
  • Emergency phrases accessed
  • Voice search audio data (used solely for feature functionality)

• c. Technical and Usage Data

  • Device information (OS version, device type, unique identifiers)
  • IP address and location (where permitted)
  • In-app behavior (e.g., frequently accessed features, favorites)

2. How We Use Your Information

We use your data to:

• Provide and improve app functionality
• Deliver accurate translations and suggestions
• Personalize user experience and language settings
• Process subscriptions and payments
• Respond to inquiries and support requests
• Send important notifications and updates
• Monitor usage for analytics and performance optimization

3. Data Storage and Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Sensitive data-such as voice search or app activity-is stored securely and used only to enhance app features.

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We encourage users to keep their login credentials confidential and use secure networks when accessing the app.

4. Data Sharing and Disclosure

We do not sell or rent your personal or health-related information.

We may share data in the following limited cases:

• With third-party service providers who assist in app operations (e.g., cloud hosting, payment processing), under strict confidentiality agreements
• When required by law or legal proceedings
• In the event of a merger or acquisition, with proper notice to users

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent for data collection (note: this may limit app functionality)
• Request a copy of your data
• Opt out of promotional messages at any time

To exercise these rights, please contact us via the "Contact Us" section within the app.

6. Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided us with personal data, we will delete it promptly.

7. International Data Transfers

If you are accessing the app from outside the United States, your data may be transferred to and processed in countries with different data protection laws. By using the app, you consent to such transfers.

8. Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be posted in the app and/or website, with the updated effective date. Continued use of the app indicates acceptance of any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us through the app or at: