Rayshaun | Privacy Policy

Privacy Policy

Introduction
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our App.

Information We Collect and How We Collect It

We gather information from and about users of our App through the following methods:

Directly from you: This is information you provide to us voluntarily when you interact with the App.
Automatically: This is information our system collects automatically when you use the App, such as usage data and device information.
Other Collection Methods: This may include information collected from third parties, such as analytics providers or advertising networks, or information we collect from you through other forms of communication, such as customer support interactions or responses to surveys or promotions.

Information You Provide to Us

When you download, register with, or use this App, we may ask you to provide your information. The information you provide may include:

Personal Information: This could be your name, postal address, email address, telephone number, or any other information defined as personal or professionally identifiable under applicable law.
Non-Personal Information: These are details about you that, individually, do not identify you. For instance, this could include your App usage habits, device type, or any other information that is not directly linked to your identity.

Specific instances where you might provide us with information include:

When you fill in forms within the App. This could be during registration, subscribing to our service, posting material, or requesting further services.
If you contact us, we may keep records and copies of your correspondence, including email addresses and phone numbers.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through the App and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the App.
Your search queries on the App.
The features and resources you access.
Your bookmarked resources on the home page.
Your prompts provided to the AI feature.
Any other types of information you choose to provide.

Automatic Information Collection and Tracking

When you download, access, and use the App, we may use technology to automatically collect the following information in accordance with Federal and California law:

Usage Details: We may automatically collect details of your access to and use of the App, such as traffic data, general location data, logs, other communication data, and the resources that you access and use on or through the App.
Device Information: We may collect information about your mobile device and Internet connection, including the device's unique device identifier, IP address, operating system, browser type, mobile network information, and the device's telephone number.
Stored Information and Files: The App may access metadata and other information associated with other files stored on your device, such as photographs, audio and video clips, personal contacts, and address book information.
Location Information: This App collects real-time information about the location of your device, in compliance with applicable laws.
If you do not want us to collect this information, you may opt out at any time. However, please note that opting out of the App’s collection of general location information will disable its location-based features, such as the regional resource map.

Information Collection and Tracking Technologies

To collect information automatically within this App, we employ the following technologies in compliance with Federal and California law:

Cookies (or mobile cookies): A small file placed on your smartphone, which can be declined by adjusting your smartphone settings. Declining cookies may limit your access to certain parts of the App.
Web Beacons: Small electronic files on the App (and our emails) that enable us to count users who have visited those pages (or opened an email), among other app statistics, like tracking content popularity and verifying system integrity.
Other Technologies: We may use additional technologies to enhance automatic data collection and tracking. To augment our automatic data collection and tracking efforts, we employ a variety of advanced technologies, including but not limited to:

Pixel Tags: These are tiny graphics used to track the pages visited by users, often in connection with cookies to identify user behavior.
Local Storage Objects (LSOs): Also known as Flash cookies, these are used to store more complex data than simple text in your browser.
Software Development Kits (SDKs): These tools are embedded in our app to collect usage data, such as which features are used most frequently and for how long.
Fingerprinting Technologies: Techniques that combine information from your device to create a unique identifier to track users across different websites and apps.
These technologies help us better understand app usage patterns, improve user experience, and tailor our interactions with you.

Third-Party Information Collection

In compliance with federal and California laws, when you use the App or its content, third parties such as advertisers, ad networks, analytics companies, your mobile device manufacturer, and your mobile service provider may use technologies like cookies, web beacons, and other tracking methods to collect information about you or your device. This information might relate to your online activities over time and across different websites and online services and could be used to deliver targeted advertising or personalized content.
We do not control these third parties' tracking technologies or how they may be used. If you have questions about targeted content, you should contact the provider directly. For details on opting out of targeted advertising from many providers, refer to the "Your Choices About Our Accessing, Correcting, Deleting, and Managing Your Personal Information" section.

How We Use Your Information

In alignment with federal and California laws, we use the information we collect about you or that you provide to us, including personal information, for the following purposes:

To deliver the App and its contents, and any other information, products, or services that you request.
To fulfill the purposes you provided the information for, including managing your account and subscriptions, providing renewal notices, and facilitating transactions.
To support and carry out our obligations and enforce our rights arising from any contracts between you and us, including for billing and collection.
To inform you about updates to the App and changes to our products or services.
To enhance the App’s performance and deliver a personalized experience by analyzing audience size, usage patterns, and preferences.
To recognize you when you return to the App.
To use general location information, where collected, for specific purposes outlined at the point of collection.
To contact you about goods and services that may interest you from us and our third parties unless you have opted out of such communications.
To display advertisements from third-party advertisers’ target audiences. While we do not share your personal information without consent, interacting with an ad may signal to the advertiser your alignment with its target audience.

For further details on how to manage your information preferences, including opting out of specific uses of your information, refer to the "Your Choices About Our Accessing, Correcting, Deleting, and Managing Your Personal Information" section.

Disclosure of Your Information

In compliance with federal and California laws, we may share information as follows:

Aggregated Data: We may share aggregated, non-identifiable information with our business partners, advertisers, and other third parties for analytical purposes and service improvement purposes.
Personal Information:

With subsidiaries and affiliates.
With contractors, service providers, and other third parties who support our business and are bound by contractual obligations to keep personal information confidential and use it solely for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, in which personal information stored by the App is among the assets transferred. We will notify you via email and/or a prominent notice on our App of any change in ownership or uses of your personal information, along with any choices you may have regarding your personal information.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.

Legal and Safety-Related Data Disclosure

In specific scenarios, we may disclose user data for legal and safety reasons, ensuring compliance with federal and California laws. These scenarios include, but are not limited to:

Lawful Requests: We may disclose information to lawful requests by public authorities, including meeting national security or law enforcement requirements. This includes complying with subpoenas, court orders, laws, and other legal processes.
Enforcement of Rights: To enforce our rights arising from any contracts entered into between you and us, including the App Store End User License Agreement (EULA), and for billing and collection purposes.
Protection of the Company, App, and Others: If we believe disclosure is necessary to protect the rights, property, or safety of the Company, App, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. It’s important to note that this does not include selling, renting, sharing, or otherwise disclosing personal information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.
These measures are taken to maintain the integrity and security of our services and the safety of our users and the public.

Data Retention Policy

Retention Period: The Company retains Personal Data for as long as necessary to fulfill the purposes outlined in this privacy policy, including for the provision of the App’s services, compliance with legal obligations (e.g., tax, reporting, and audit requirements), resolution of disputes, and enforcement of our agreements. The criteria used to determine the retention periods include:

The length of time we have an ongoing relationship with you and provide the App’s services to you (for example, for as long as you have an account with us or continue to use the App).
Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them).
Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

Data Deletion: Upon expiration of the retention period, Personal Data shall be securely deleted or anonymized, so it can no longer be associated with a specific user, in accordance with our data protection policies and applicable laws and regulations.

Exceptional Circumstances: In certain exceptional circumstances, Personal Data may need to be retained for longer periods for specific purposes, as required by law or for technical reasons. In such cases, the Company will ensure that the privacy rights of users continue to be protected, and the data remains secure.

User Requests: Users may request deletion of their Personal Data at any time, as outlined in the "Accessing, Correcting, Deleting, and Managing Your Personal Information" section of this privacy policy. However, please note that we may be legally required to retain certain information for a specified period beyond the user's request for deletion.

Review and Update: This Data Retention Policy will be reviewed and possibly updated periodically to reflect changes in our practices, technology, legal requirements, and user feedback. We encourage users to review this policy regularly to stay informed about how we are protecting and retaining your information.

By using the App, you acknowledge and agree to the terms of this Data Retention Policy.

Accessing, Correcting, Deleting, and Managing Your Personal Information

You have comprehensive rights to access, correct, delete, and manage your personal information within our App, consistent with your privacy rights. To exercise these rights, follow these steps:

Access and Update: Log into the App and navigate to your home page to view and modify your resource bookmarks. You can also reference your AI prompt submissions.
Deletion Request: If you wish to delete your personal information in the App’s system, email us at jennifer.carefirst@gmail.com. Be advised that deleting your information may necessitate terminating your account. We reserve the right to refuse requests that jeopardize the privacy of others, are impractical, or violate any laws.
Upon receipt of any requests regarding your personal information, our goal is to respond within 30 days. For requests that are more complex and require additional time, we will notify you of the need for an extension of up to an additional 30 days, along with the reasons for the delay.

To further manage your information:

Opt-Out of Targeted Advertising: You can prevent your information from being used for targeted advertising by adjusting your search settings or by directly contacting us.
**Restrict Third-Party

Additional Terms

Article 1 – Scope of Agreement
1.1 Referral Services: Provider contracts with CFR to refer elderly individuals (clients) in need of assisted living care to appropriately licensed board and care facilities (Referral Services).
1.2 Decision to Accept Referral: Referrals are based upon selected criteria of clients and/or family members or loved ones. The decision to accept a referral is made by Provider alone, and will not rely upon any representations, written and/or verbal, made by CFR to determine the appropriateness of a referral.
1.3 Limited Scope of Services: CFR’s scope of services is defined in clause 1.1 and may only be expanded or modified in a separate writing executed by CFR and Provider.
1.4 Outside the Scope of Representation: CFR’s services do not include independent or unrelated matters that may arise due to Referral Services.

Article 2 – Duties of CFR and Provider
Responsibilities of CFR: CFR agrees to the following responsibilities:

Using its skills and best efforts to identify and refer appropriate clients to Provider.
Using information and materials provided by Provider to make representations to clients regarding Provider.
Timely submitting information and/or documentation to Provider upon receipt.
Keeping Provider informed of status of referrals and all other significant developments in the completion of the Provider’s Referral Services.

Responsibilities of Provider:

Evaluate any and all prospective clients referred by CFR as to the appropriateness for placement according to regulations under their license.
Cooperate with CFR.
Pay CFR for services and representation in a timely and complete manner.
Timely and completely respond to CFR’s requests with current and accurate information and complete documentation.
Maintaining appropriate license, up-to-date and in good standing.

Article 3 – Communication
CFR can communicate with Provider through the following communication channels:

In-person, through a previously scheduled meeting at the CFR’s place of business.
Telephone, through a previously scheduled telephone call.
Voicemail, Facsimile, E-mail, U.S. Postal Mail, and Reputable Overnight Delivery Service (e.g. UPS, FedEx, etc.).

Article 7 – Warranty
CFR represents and warrants that it will perform the Referral Services with reasonable care and skill but makes no guarantees regarding the success or outcome of the services CFR performs on behalf of Provider.

Article 8 – Indemnification
Provider agrees to indemnify and hold harmless CFR, its directors, officers, employees, and agents from and against any losses, claims, damages, liabilities, or expenses arising out of or related to the breach of this Agreement, willful misconduct, or negligence.

CFR agrees to indemnify and hold harmless Provider, its directors, officers, employees, and agents from and against any losses, claims, damages, liabilities, or expenses arising out of or related to the breach of this Agreement, willful misconduct, or negligence.

Article 9 – Miscellaneous Provisions

The Agreement shall be governed by the laws of the State of California.
Any dispute shall be resolved in the courts of California, with venue in Sacramento County.