Privacy Policy

Last Updated: 10/30/2024

Wound Wise (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use the Wound Wise app.

1. Information We Collect

We collect various types of information to provide, improve, and personalize your experience with Wound Wise. The information collected includes:

• • Account Information: When you create an account, we collect your name, email address, and any other information you provide.
• • Wound Data: To help track your wound's progress, we collect data you provide, such as:
  • o Uploaded photos of wounds.
  • o Pain ratings on a scale of 1-10.
  • o Text entries and logs related to your wound's progress.
• • Device Information: We may collect information about the device you use to access Wound Wise, such as IP address, device type, and operating system.
• • Usage Information: We collect information on how you use the app, including activity logs and session duration, to improve our services and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• • To Provide and Improve Our Services: Your data helps us deliver core app features, including wound photo storage, pain tracking, and log-keeping.
• • To Enhance User Experience: Usage data helps us understand how users interact with Wound Wise and enables us to optimize and improve app functionality.
• • To Communicate with You: We may use your email address to send important updates, such as feature announcements, changes to terms, or critical alerts related to your account.
• • To Maintain Security: Device and usage information help us detect and prevent unauthorized access or harmful activity within the app.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data. This includes:

• • Encryption: All user data is encrypted during transmission and while stored within our systems.
• • Access Control: Access to your data is limited to authorized personnel who require it to perform specific tasks.
• • Regular Security Assessments: We periodically review and update our security practices to protect against new threats and vulnerabilities.

4. Data Sharing and Disclosure

Wound Wise does not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

• • With Your Consent: We may share your information with third parties if you provide explicit consent for specific purposes.
• • For Legal Requirements: We may disclose your information if required by law, such as in response to a court order, legal process, or government request.
• • To Protect Rights and Safety: If necessary, we may share your information to enforce our Terms and Conditions, protect our rights, or address suspected harmful behavior within the app.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• • Account Information: We store account information until you request deletion or deactivate your account.
• • Wound Data: Photos, logs, and pain ratings are retained to allow for ongoing tracking. If you delete your account, all associated wound data will be permanently deleted.
• • Retention Period: In cases where data is required for legal purposes, we may retain it as necessary to comply with applicable laws.

6. Your Rights and Choices

You have specific rights concerning your data, which include:

• • Access and Update: You can view and update your personal information within the Wound Wise app.
• • Data Deletion: You can request deletion of your account and associated data by contacting us at [support email]. Upon request, we will permanently delete all of your data from our systems.
• • Data Portability: Upon request, we can provide a copy of your data in a commonly used format for data portability purposes.

7. Children's Privacy

Wound Wise is not intended for use by children under 18 years of age. We do not knowingly collect or store information about children. If we discover that a minor has used the app without parental consent, we will delete their data as soon as possible.

8. Third-Party Links

Wound Wise may include links to third-party services or websites for your convenience. This Privacy Policy does not cover the practices of third-party sites. We encourage users to review third-party privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technologies, or business practices. If significant changes are made, we will notify you through the app or via email. Your continued use of Wound Wise following the changes indicates acceptance of the updated Privacy Policy.

10. Governing Law

This Privacy Policy is governed by the laws of the United States. Any disputes arising from this policy shall be resolved in the jurisdiction of the United States.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at [support email].